Privacy policy

Privacy Policy

Last updated: May 21, 2024

This Privacy Policy outlines how MoviePosterFrames.com ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or communicate with us (collectively, the "Services"). The terms "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site with an updated "Last updated" date. It is your responsibility to review the Privacy Policy for any changes.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources over the past 12 months to provide the Services. The information we collect and use depends on how you interact with us. In addition to the specific uses mentioned below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and those of others.

What Personal Information We Collect

The personal information we collect depends on your interactions with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The types of personal information we collect include:

- Information We Collect Directly from You: Basic contact details (name, address, phone number, email), order information (billing/shipping address, payment confirmation), account information (username, password, security questions), shopping information (items viewed, cart or wishlist items), and customer support information (communications with us).
  
- Information We Collect through Cookies: Usage Data about your interaction with the Services, including device information, browser information, network connection, IP address, and interaction with the Site.

- Information We Obtain from Third Parties: Information from vendors and service providers who collect information on our behalf, such as payment processors and companies supporting our Site and Services.

How We Use Your Personal Information

- Providing Products and Services: To perform our contract with you, process payments, fulfill orders, send notifications, manage your account, arrange shipping, and handle returns and exchanges.
- Marketing and Advertising: To send marketing communications, tailor advertisements, and promotional communications, and improve our Services.
- Security and Fraud Prevention: To detect and investigate possible fraudulent, illegal, or malicious activity.
- Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies to collect Usage Data, improve our Site, and understand user interactions. You can set your browser to remove or reject Cookies, but this may affect your user experience and the functionality of the Services.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, such as:

- Vendors and Service Providers: For services like IT management, payment processing, data analytics, customer support, and shipping.
- Business and Marketing Partners: To provide services and advertise to you.
- Legal Obligations: To comply with legal obligations, respond to legal requests, enforce terms of service, and protect our rights.

User Generated Content

Any content you post in public areas of the Services will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Review their policies before providing your information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If a child has provided us with personal information, please contact us to delete it.

Security and Retention of Your Information

While we strive to protect your personal information, no security measures are perfect. We retain your information based on factors like account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as the right to access, delete, correct, and restrict processing. You may also opt out of marketing communications. To exercise your rights, contact us as described below.

Complaints

If you have complaints about how we process your personal information, contact us. You may also have the right to appeal our decisions or lodge complaints with your local data protection authority.

International Users

We may transfer, store, and process your information outside your country. Transfers will rely on recognized mechanisms, such as Standard Contractual Clauses, to ensure an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: hello@movieposterframes.com  
Phone: (888) 780 7627
Address: Port A Distributing LLC, 4131 Spicewood Springs Rd, Suite B1, Austin, TX 78759, United States